On Monday, July 21, 2008, the California Department of Consumer Affairs/Bureau of Automotive Repair (DCA/BAR) accused 22 Midas Auto Service Center franchises of "charging for parts and services that were not needed and in some cases not provided, making false or misleading statements, and departure from accepted trade standards." One of the franchises named in the 100-page complaint is the Midas Auto Service Center located at 13745 E. 14th Street in San Leandro. Midas Auto Service Centers in Hayward, Dublin, and Fremont, were also named in the complaint.
The franchises are all owned by Maurice Irving Glad. A three-year investigation found 105 alleged violations, including a classic "bait and switch" where the franchises "advertised brake services and repairs at the advertised prices, but intended to entice consumers into more costly transactions."
If you have a complaint related to these businesses or any auto repair facility, call 1-800-952-5210 or visit the BAR’s Web site at www.autorepair.ca.gov.Posted by Mike Katz-Lacabe at July 22, 2008 5:20 PM | TrackBack